Privacy Policy

1. Introduction

Synnada Labs ("Synnada," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and disclose information when you use our websites (including synnada.ai), products (such as Agency and Cupid), and related services.

2. Information We Collect

We may collect:

• Account and profile information: name, email address, and other details you provide when signing up or using our services (e.g., via GitHub OAuth or request forms).
• Usage and technical data: how you use our products, IP address, browser and device information, and logs.
• Content and data you provide: data you upload or submit through our services (e.g., for processing or analysis), in accordance with our product terms and your settings.

3. How We Use Information

We use the information we collect to provide, operate, and improve our services; to authenticate you and manage your account; to communicate with you (e.g., support and product updates); to comply with legal obligations; and to protect the security and integrity of our systems and users.

4. Sharing and Disclosure

We do not sell your personal information. We may share information with service providers who assist us in operating our business (under confidentiality obligations), when required by law or to protect rights and safety, or in connection with a merger, sale, or other transfer of assets (with notice where required).

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data subject to applicable law.

6. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at privacy@synnada.ai. You may also have the right to lodge a complaint with a supervisory authority.

8. Cookies and Similar Technologies

We use cookies and similar technologies to operate our websites and services (e.g., session management, preferences, and analytics). You can adjust your browser settings to limit or block cookies; some features may not function fully without them.

9. Changes

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated via email or a notice on our services.

10. Contact

For privacy-related questions or requests, contact us at privacy@synnada.ai or via the contact information on our website.